Women Leaders at BPI AIA Transform Health and Financial Protection in the Philippines

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In a time when Filipino families are redefining what “well-being” truly means, leadership that listens, understands, and adapts has never been more important. At BPI AIA, women leaders are playing a central role in shaping a more human-centered approach to health and protection, one that goes beyond physical wellness and extends into financial security and peace of mind.

For many Filipinos today, health is no longer just about medical care. It is about holistic security, being able to care for one’s body, safeguard one’s future, and ensure financial stability for loved ones. Meeting these evolving needs requires not only strong products and services, but also leadership grounded in empathy, insight, and a deep understanding of real-life challenges.

At the heart of BPI AIA’s mission is a simple but powerful goal: helping Filipinos protect what matters most.

Across the organization, women are helping bring this vision to life: leading teams, shaping strategy, and driving inclusive growth in an industry built on trust, care, and long-term relationships.
Women Leaders Shaping Holistic Health and Protection

Women are not just part of the workforce at BPI AIA, they are a defining force in it. Led by its first female CEO, Karen Custodia, the company continues to strengthen a culture where women thrive in leadership roles.

Out of more than 1,700 employees, nearly two-thirds are women, spanning both sales and non-sales functions. This representation also extends to senior leadership, reinforcing BPI AIA’s long-standing commitment to gender balance and inclusive decision-making.

In an industry that supports families during some of life’s most vulnerable and most hopeful moments, this diversity matters. Women leaders bring a nuanced understanding of family needs, community dynamics, and long-term care, elements that are essential in delivering meaningful financial protection solutions.

“The future of health and protection will be shaped by leaders who understand people, not just markets,” said Karen Custodia, Chief Executive Officer of BPI AIA. “At BPI AIA, our women leaders bring that perspective to life, grounding decisions in empathy, relevance, and a deeper connection to the families we serve.”

Because financial protection is deeply personal, it requires more than technical expertise. It requires listening, understanding priorities, and helping families prepare for uncertainty with confidence. Women leaders across BPI AIA play a vital role in shaping solutions that are not only financially sound, but also meaningful in everyday life.
A Workplace Designed for Growth and Inclusion

BPI AIA’s strong female representation is the result of intentional investment in people and culture. The organization promotes mentorship, leadership development, and internal mobility to help employees grow at every stage of their careers.

Women are encouraged to explore diverse career paths—from advisory roles to leadership positions—building long-term, purpose-driven careers.

Sales roles, in particular, offer women the opportunity to make a direct impact on people’s lives. These roles go beyond performance, they help families secure protection, plan ahead, and build financial resilience. Through structured training, mentorship, and leadership programs, women are equipped with the tools and confidence to lead effectively.

“Building a workplace where women can thrive is not only about representation, it is about leadership responsibility,” said Juan Miguel Corona, Director for Strategy and Customer Segments. “When women are empowered to lead, organizations become stronger, more balanced, and more connected to the people they serve.”

“Inclusion is never an accident, it must be intentional,” added Paolo Reyes, Associate Director for Partnership Academy. “Supporting women’s advancement is a strategic imperative that strengthens execution, broadens perspectives, and reinforces our leadership in the industry.”

Programs such as SHEConnects, the AIA female employee network, further strengthen this commitment by providing spaces for mentorship, collaboration, and shared growth. Male allies are also actively engaged in fostering a more inclusive workplace where diverse voices are valued.
Building the Next Generation of Women Leaders

The future of financial services depends on who is given the opportunity to lead and who is supported to stay and grow within the industry.

At BPI AIA, long-term investment in mentorship, career development, and inclusive leadership reflects a belief that empowering women benefits not only individuals, but entire organizations.

“When organizations create visible pathways and provide consistent support, the impact is felt every day on the ground,” said Orange Galsim, Director for Sales at BPI AIA. “With strong support systems and inclusive leadership, we are able to guide teams with confidence and help families navigate critical life moments.”

For professionals seeking meaningful careers, BPI AIA offers a workplace where purpose and growth come together. As more women step into leadership roles across health, protection, and financial services, they are helping shape a future where success is defined not just by performance, but by the people empowered along the way.

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