New Year, New Look with ZALORA’s Easy Online Shopping Experience

MANILA, Philippines, 21 January 2016 – A new year means a new you, and a new you means a new look! With the Chinese New Year just around...


MANILA, Philippines, 21 January 2016 – A new year means a new you, and a new you means a new look! With the Chinese New Year just around the corner, now is the perfect time to upgrade your #OOTD and #OOTN game by getting the latest style online, the fast and convenient way, at ZALORA.

ZALORA, Asia’s online fashion destination, continues to make it easy for Filipinos to shop online for the latest fashion finds with a worry-free e-shopping experience that’s not only convenient but also safe.

“Online shopping should be as convenient as possible. That’s why ZALORA pays close attention to the entire experience so that every little detail in our services can make our customers more comfortable about shopping online. From browsing the catalogue to delivering the items to the customer’s doorsteps, we make sure that our customers are satisfied with every order, especially now that they’re all set to get a fresh new look this 2016,” said Paulo Campos, Co-Founder and Chief Executive Officer of ZALORA.

For the upcoming Chinese New Year, ZALORA has launched its latest Lunar New Year collection that caters to the different personalities within the family. Splashed in trendy Vermilion Red, the carefully designed pieces for men and women are inspired by the festive spirit of the season and elements of the upcoming Year of the Monkey. Each piece will surely let stylish shoppers greet the New Year with a bang.

ZALORA keeps its customer in mind in every step of the e-shopping journey from displaying accurate pictures, offering a bevy of choices, ensuring efficient delivery, payment options, and more.


Flexible Payment Methods, starting with Cash on Delivery 
Whether you prefer paying in cash or would rather swipe plastic, ZALORA offers safe and secure payment terms designed to suit your financial preferences. A unique payment option is Cash on Delivery or COD, where ZALORA customers can opt to cash out upon delivery of their ordered item. 

“Customers can rest easy when it comes to payment with Cash on Delivery. This service is designed to give our ZALORA customers the flexibility to check their item before they decide to settle payment upon delivery,” said Campos.

Easy-to-use Mobile App
The journey of easy and worry-free e-shopping begins with ZALORA’s mobile app, which can be downloaded from Google Play for Android and the App Store for iOS users. The user-friendly app is easy to use and navigate; a slick and simple design interface greets the style hunter with pictures and graphics that display the latest fashion finds and latest deals. The mobile app contains an immense range of high-resolution photos of over 100,000 products from more than 1,000 brands—customers literally now have a clearer picture of what they’re going to buy from every angle and every detail.

Too busy to open the ZALORA app? Shoppers won’t get left behind when it comes to the latest offers and sales as the ZALORA app notifies the user for the hottest fashion finds and discounts, giving the fashionista an edge by getting the latest attires at the best possible price.


Like it or Return it: 15 Minute Try-It-On and 30-Day Free Return
One of the things most shoppers fear when it comes to online shopping is getting the wrong clothing size and getting stuck with it for the rest of their lives. Not at ZALORA. Being passionate in making customers smile with every single purchase, ZALORA offers a 15-minute Try-It-On feature. The feature lets the buyer try on or test the item while the delivery boy waits by the door. If the customer isn’t happy with the item, he or she can have it returned or replaced.

ZALORA knows that customers need time to tell if their item has any faults. That’s why ZALORA offers a 30-Day Free Return to anyone who wants to return their items as long as it’s not removed from the ZALORA package or damaged.

"When it comes to online shopping, we understand that customers have some hesitation, especially since they cannot physically touch or try the products they see in our website. With ZALORA’s 15-minute Try-It-On and 30-Day Free Return services, we are giving the customers the power of choice. We don’t want any customer disappointed with their purchase," Campos said.


Get The Latest Fashion Finds Fast and with Free Shipping!
Fashion finders won’t have to wait long to get the latest trends with ZALORA’s fast delivery. Once a customer places their order, ZALORA processes it to their warehouse where their staff sends the item to ZALORA’s official courier partners within 24 hours. Customers in Metro Manila, Pampanga, Metro Cebu, Cagayan de Oro, Davao, and Zamboanga can get their items within 1-3 days, while customers in the provincial area can get theirs in 5-7 days. To top off this great service, deliveries are free when purchases cost PHP1,000 and above.

All ready to shop at ZALORA? Download the app now or visit their website at WWW.ZALORA.COM.PH and get your style on this 2016!

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